Terms of service

1. Your codes

Every QR code you create with BespokeQR encodes a short link we host, not your destination. That is what lets you change where a printed code goes without reprinting it. A short link belongs to one code and one account, is never reissued to anyone else, and keeps its destination until you change it.

Free previews. A new code starts as a free preview. You can design it and see watermarked previews, but its short link does not send anyone to your destination until you buy a plan for it (or it joins a paid plan you already have). Until then, anyone who scans it sees a neutral “not live yet” page. While signed in, you can open your own destination from that page to test it.

2. Leases

A lease is a monthly or annual subscription. Codes on a lease redirect while the subscription is active. You can change plans or cancel any time from Manage billing; a cancelled lease stays active until the end of the period you’ve paid for.

If a payment fails, your codes keep working for a 7-day grace period and we tell you by email and in the app. If it’s still unpaid after that, scans show a neutral “paused” page — never your destination and never anyone else’s. Pay (or update your card) and the same printed code works again straight away.

3. Lifetime

“Lifetime” means the lifetime of the service: for as long as we operate BespokeQR, a lifetime code keeps redirecting to the destination you choose, with no recurring fee, and never pauses for billing. It does not mean the lifetime of a person, business or product. It covers one code, with the features of the lifetime plan you bought.

Converting a lease to lifetime: we credit what you’ve paid on the lease, up to 3 months of its monthly price, toward the lifetime price. The lease then stops billing once it covers no other codes.

4. Your data and designs — our export promise

You can download your data at any time from Account → Export my data: your codes, short links, destinations and their history, design prompts and seeds, scan counts, and payments. Clean, full-resolution design files download from each paid code.

If we ever decide to shut BespokeQR down, we will email you at least 90 days before, and exports of your data and your design files will stay available throughout that notice period.

5. Acceptable use

Don’t point codes at malware, phishing, or anything illegal, and don’t use art prompts to copy other people’s trademarks or characters. We check destinations for safety when you set them, and we may pause a code that points somewhere unsafe.

6. Payments

Payments are processed by Stripe. Prices are shown before you pay, and receipts and invoices are available from Manage billing.